Organizational Structure

JoPACC's organizational structure can be deemed to have two distinct areas: the first is dedicated to the implementation of its strategy, which is endorsed by its Board of Directors. This function comprises several departments, each specializing in one area of JoPACC's operations and developments. In engaging with these areas, these departments bring to life JoPACC's strategy in all of its strategic objectives and goals. These units include:

  • Business Development Department, focusing on enhancing and expanding JoPACC's solutions, products, and platforms
  • Business Operations Department, focusing on managing and operating JoPACC's core payments infrastructure
  • Knowledge Management and Business Analytics Department, focusing on extracting and disseminating knowledge across the organization and the market
  • Network and Infrastructure Department, focusing on developing and maintaining JoPACC's technical infrastructure and assets securely
  • Software Development Department, focusing on developing internal technology solutions for JoPACC's payments infrastructure and providing technical support 
  • Information & Cyber Security Department, ensuring the security and confidentiality of information and data held by JoPACC
  • HR and Administration Department, managing human resources and general administration
  • Logistics and Finance Department, managing the company's procurement procedures and financials

The second function represents the internal oversight function at JoPACC. These functions have direct access to the BoD and ensure that JoPACC's daily operations are conducted safely. These units include:

  • The Internal Audit Department, independently assessing the company's financial, technical, and business processes and policies
  • The Risk Management Department, enacting JoPACC's risk policies and processes and ensuring maintenance with the risk appetite levels endorsed by the BoD
  • The Compliance Department, ensuring compliance with local and international regulations and standards applicable to JoPACC